Need help or have an idea? Use this form to report a problem with the Unilode Message Builder, request a new feature, or ask a product question. Found a bug? We're sorry—please describe what you expected, what happened instead, and any steps to reproduce. Scope notice: This form is only for the Unilode Message Builder application. Operational / logistics / network actions (e.g. shipment, ULD, station or billing requests) cannot be processed here.